Delivery And Shipping Policy
- Orders are shipped and delivered through international courier companies and/or International shipping agents like DHL, FedEx, Indian post and UPS which may take upto 4-15 days to reach you according to availability and location.
- In all cases we pass on our heavily discounted rates to you, our customer. We do not operate our Shipping Department as a profit Center. Please note that your shipping cost is calculated on-line using an integrated shipping module, using the annual negotiated discounted rates. Our online quotes are estimates based on weight and volume calculations. We reserve the right to change the shipping charges. If this occurs you will be contacted for approval before your order is processed.
- All orders are shipped from our Warehouse. We do not have any distributor, we only ship products from Our Office. In case of shipping arrangements other than standard ground service including expedited shipments, all additional charges for brokerage will be the responsibility of the customer.
- Oils India takes no responsibility for any loss, damage or delay that may occur. Similarly, we must be notified if additional insurance is required. Without notification we ship products without insurance.
- Oils India now ship to Worldwide.
- Alternative shipping methods are available on request; however we take no responsibility for shipping that is arranged by our customers. This includes the following:
- Customers using their own shipping account
- Customers using their own courier
- Customers arranging for a third party to facilitate shipping.
- Should a customer decide to handle their own shipping arrangements, we require that a WAIVER be signed. This ensures that we aren't held accountable for any shipping issue outside of our control; similarly, in the event that we receive a shipping related invoice under these conditions, it will authorize us to process the customer's credit card.
Please note that in all instances where payment is required, a copy of the invoice will be forwarded with receipt for payment.
- Oils India takes no responsibility for any loss, damage or delay that may occur. Similarly, we must be notified if additional insurance is required. Without notification we ship products without insurance.
For more information, you can reach us through email at support@oilsindia.com
- Back orders, though rare, are not automatically shipped. Regular ordering policies will apply on arrival of stock.
- Oils India currently does not require orders to be signed when delivered.